PRIVACY POLICY

1. Introduction
At Elzurra, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting or making a purchase on our website. By using our website, you agree to the practices described below.

2. Information We Collect
We may collect the following information when you use our website:

  • Personal details such as your name, email address, phone number, and shipping/billing address.

  • Payment information (processed securely via our payment providers; we do not store full credit card information).

  • Information about your orders and interactions with our site.

  • Technical data such as IP address, browser type, and device information to improve your shopping experience.

3. How We Use Your Information
We use your information to:

  • Process and fulfill your orders.

  • Communicate with you regarding your purchases, updates, or promotions (if you opt-in).

  • Improve our website and services.

  • Comply with legal obligations.

4. Sharing Your Information
We do not sell your personal information. We may share limited data with:

  • Third-party service providers who help with order fulfillment, shipping, payment processing, or marketing.

  • Law enforcement or regulatory authorities if required by law.

5. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and provide personalized content and advertisements. You can manage your cookie preferences through your browser settings.

6. Data Security
We implement industry-standard measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Your Rights
Depending on your location, you may have the right to:

  • Access or request a copy of your personal information.

  • Correct or update your information.

  • Request deletion of your data.

  • Opt-out of marketing communications.

8. International Customers
If you are shopping from outside of Canada, please note that your data may be transferred to and processed in countries where data protection laws may differ.

9. Changes to This Privacy Policy
This Privacy Policy may be updated periodically. The most recent version will always be updated.